At SGARMENTS, we strive to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility
You may request a return if:
The product is damaged, defective, or incorrect
The product is unused, unwashed, and in original condition
All tags, labels, and packaging are intact
Return requests must be raised within 48 hours of delivery

Non-Returnable Items
The following items are not eligible for return:
- Used or washed products
- Products without original packaging/tagsInnerwear or hygiene-sensitive items
- Products purchased during clearance or sale (if marked non-returnable)

Return Process
To initiate a return:
 - Email us at support@sgarments.com
       - Provide:
       - Order ID
       - Product details
       - Clear images/video of the issue
Our team will verify and approve your request within 1–2 business days

Pickup & Reverse Shipping
Once approved, we will arrange a reverse pickup (if serviceable) If pickup is not available in your area, you may need to self-ship the productIn case of self-shipping, courier charges will be reimbursed (if applicable)

Refund Policy
Refunds will be processed after:
- Product inspection and approval

Refund methods:
- Prepaid Orders: Refunded to original payment method
- Cash on Delivery (COD): Refunded via bank transfer or UPI

Refund timeline:
Processed within 5–7 business days after approval

Replacement Policy
Replacement is available for size issues or damaged products
Subject to product availability
If replacement is unavailable, a full refund will be issued

Cancellation Policy
Orders can be cancelled before dispatch only & Once shipped, cancellation is not possible
Damaged or Missing Items
If you receive:
Damaged product & Missing item

Report within 48 hours with proper images/videos for quick resolution
Ownership & Contact Information

Owner: SGARMENTS
Email: support@sgarments.com
Phone: +91-XXXXXXXXXX
Address: